privacy Policy

Last updated: February 14, 2026

Otherside Nutrition (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website hosted on Squarespace, make a purchase via Cococart, apply for our affiliate program, or engage with us as a wholesale or retail stockist.

By accessing our website or using our services, you consent to the collection and use of your information as described below.

1. Information We Collect

We may collect the following categories of personal data:

A. Customers

  • Full name

  • Email address

  • Shipping and billing address

  • Contact number

  • Order and transaction details

B. Affiliate Program Participants

  • Name and contact information

  • Social media handles, website links, or referral identifiers

  • Commission, referral, and payout-related data

  • Payment details (processed securely via third-party providers)

C. Wholesale & Retail Stockists

  • Business name and registration details

  • Contact person and business contact information

  • Billing, shipping, and tax-related details

  • Order history and commercial correspondence

D. Website & Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions on our website

2. How We Collect Information

Personal data is collected when you:

  • Place an order or submit information through Cococart

  • Fill out forms or subscribe via our Squarespace website

  • Apply for our affiliate program

  • Inquire or transact as a wholesale or retail stockist

  • Communicate with us via email or other channels

3. How We Use Your Information

We process personal data for legitimate business purposes, including to:

  • Process and fulfill orders

  • Manage payments, shipping, and customer support

  • Administer affiliate partnerships, referrals, and payouts

  • Evaluate and onboard wholesale or retail stockists

  • Communicate updates, promotions, or partnership information (with consent)

  • Improve our website, offerings, and customer experience

  • Comply with legal, tax, and regulatory obligations

4. Third-Party Services (Cococart & Squarespace)

Our website and checkout processes rely on trusted third-party platforms:

  • Squarespace hosts our website and may collect usage data such as IP address, browser type, and form submissions.

  • Cococart processes checkout, order information, and customer details required to complete purchases.

These platforms process personal data in accordance with their own privacy policies and security standards. Otherside Nutrition does not store or have direct access to sensitive payment information such as credit or debit card numbers.

5. Sharing and Disclosure of Information

We do not sell or rent your personal data.

We may share information only with trusted third parties when necessary, including:

  • Payment processors

  • Logistics and fulfillment partners

  • Affiliate tracking and management tools

  • Email, analytics, and website service providers

  • Government or regulatory authorities, when required by law

All third parties are obligated to handle personal data securely and only for authorized purposes.

6. Cookies and Tracking Technologies

Our Squarespace-hosted website may use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze traffic and usage behavior

  • Improve overall user experience

You may manage cookie preferences through your browser settings.

7. Data Security

We implement reasonable organizational, physical, and technical safeguards to protect personal data against unauthorized access, loss, misuse, or disclosure, in compliance with applicable Philippine data protection laws.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Data that is no longer needed is securely deleted or anonymized.

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act, you have the right to:

  • Be informed about how your data is processed

  • Access personal data we hold about you

  • Object to processing or withdraw consent

  • Request correction, deletion, or blocking of data

  • Lodge a complaint with the National Privacy Commission

Requests may be submitted using the contact details below.

10. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of these external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Email: othersidenutrition@gmail.com